In today's class Dr Mandi focused on
theory X and theory Y managers. He again discussed a concept which is very
relevant in today's organisation. This theory gives you a new way to classify
the managers.
THEORY X:It is about taking a pessimistic view of employees and don’t trust them. Theory X managers generally take an authoritarian stance with their employees and work better in control-oriented organizations.
THEORY X:It is about taking a pessimistic view of employees and don’t trust them. Theory X managers generally take an authoritarian stance with their employees and work better in control-oriented organizations.
THEORY Y: It states that employees may be striving for the
higher level of Maslow’s hierarchy and searching for creativity and problem
solving. Theory Y managers provide encouragement and trust for employees
fulfilment. The end of the management course suggested that we as new managers
should seek to balance between the two.
these two cases can be combined with the
situations when the workers are lazy or when they are active to generate the
following four cases:
1) The workers are lazy BUT the manager thinks that the workers are NOT lazy: In this case the manager is a theory y manager.
Example: when a person is not working hard but then also his manager supports him and thinks that his employee is good. this may lead to an increase in his self confidence and his efficiency may increase.
2) The workers are lazy and the manager thinks that the workers are lazy : The manager is a theory X manager.
Example: A teacher may think that the students are lazy and even if they are lazy they will not improve. A good teacher will have confidence in them and help them to do right things.
3)The workers are NOT lazy and the manager thinks that the workers are NOT lazy :
This is the case of a theory Y manager.
Example: The manager thinks that the workers are not lazy and he has belief in them. The workers are also working efficiently and are not lazy. This is a very good situation for any company as both the manager and workers are working together for the benefit of the organisation as a whole.
4)The workers are NOT lazy and the manager thinks that the workers are lazy :
This is the case of a theory X manager.
Example: The manager may not be able to judge the workers properly. He may think that they are lazy whereas the workers may be doing their work properly. In such a situation the workers do not get their due appreciation. They may feel cheated and their motivation level may decrease in the long run.
1) The workers are lazy BUT the manager thinks that the workers are NOT lazy: In this case the manager is a theory y manager.
Example: when a person is not working hard but then also his manager supports him and thinks that his employee is good. this may lead to an increase in his self confidence and his efficiency may increase.
2) The workers are lazy and the manager thinks that the workers are lazy : The manager is a theory X manager.
Example: A teacher may think that the students are lazy and even if they are lazy they will not improve. A good teacher will have confidence in them and help them to do right things.
3)The workers are NOT lazy and the manager thinks that the workers are NOT lazy :
This is the case of a theory Y manager.
Example: The manager thinks that the workers are not lazy and he has belief in them. The workers are also working efficiently and are not lazy. This is a very good situation for any company as both the manager and workers are working together for the benefit of the organisation as a whole.
4)The workers are NOT lazy and the manager thinks that the workers are lazy :
This is the case of a theory X manager.
Example: The manager may not be able to judge the workers properly. He may think that they are lazy whereas the workers may be doing their work properly. In such a situation the workers do not get their due appreciation. They may feel cheated and their motivation level may decrease in the long run.
Implications of Theory X and Theory Y
1)Quite a few organizations use Theory X today. Theory X encourages use of tight control and supervision. It implies that employees are reluctant to organizational changes. Thus, it does not encourage innovation.
2)Many organizations are using Theory Y techniques. Theory Y implies that the managers should create and encourage a work environment which provides opportunities to employees to take initiative and self-direction. Employees should be given opportunities to contribute to organizational well-being. Theory Y encourages decentralization of authority, teamwork and participative decision making in an organization. Theory Y searches and discovers the ways in which an employee can make significant contributions in an organization. It harmonizes and matches employees’ needs and aspirations with organizational needs and aspirations.
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